Aerial view of freight rail yard

Rail Performance Recovery for Industrial Shippers

Bring Rail Service, Cost, and Accountability Back Under Control

Move By Rail helps rail-served manufacturers and receivers identify where service failures, demurrage exposure, and operating gaps are creating avoidable cost — then leads a structured 90-day recovery.

Built by former Class I railroad operators with real field, terminal, safety, engineering, and management experience.

Rail PerformanceDemurrage ControlCar-Flow ManagementRailroad AccountabilityService EscalationRail OperationsFacility ReadinessTransload Strategy
Rail PerformanceDemurrage ControlCar-Flow ManagementRailroad AccountabilityService EscalationRail OperationsFacility ReadinessTransload Strategy
What We Solve

Common Rail Problems We Solve

We help when rail service becomes expensive, unpredictable, or hard to manage.

Cars sitting too long before placement
Demurrage charges that feel unavoidable
Poor communication with the serving railroad
Railcars ordered but not arriving when needed
Plant teams unsure when to release cars
No clear process for escalation
Track issues, safety concerns, or facility switching problems
Questions about whether rail, transload, or truck is the better option
Why We Exist

The Gap No One Owns

Your facility manages production. The railroad manages its network. But the space between them—car ordering, placement, unloading, releases, visibility, demurrage, and service escalation—is often nobody's full-time responsibility.

That is where rail becomes expensive, unpredictable, and frustrating.

Move By Rail fills that gap. We become the operating layer between your facility and the railroad, helping both sides work from a clearer process, better information, and shared expectations.

A Defined Starting Point

Regain Control of Your Rail Operation in 90 Days

When rail service becomes unreliable, the problem is rarely limited to the railroad — or to one demurrage invoice. Missed switches, poor visibility, unclear internal ownership, inconsistent car ordering, delayed releases, and weak escalation processes often combine to create avoidable cost.

The 90-Day Rail Performance Recovery Program establishes a clear performance baseline, identifies the highest-impact operating gaps, implements practical controls, and creates a repeatable process for managing the rail cycle.

Phase 1
Days 1–30

Baseline the Operation

Review service, demurrage, car ordering, placements, releases, fleet use, internal responsibilities, and railroad communication. Establish where cost, delay, and accountability are breaking down.

Phase 2
Days 31–60

Install Operating Controls

Clarify responsibilities, strengthen railroad communication, begin tracking service failures, improve documentation, and implement practical controls around ordering, unloading, releases, and escalation.

Phase 3
Days 61–90

Stabilize and Measure

Measure performance against the baseline, address recurring exceptions, refine the operating process, train responsible personnel, and document the path forward.

The result is clearer visibility, stronger accountability, reduced cost exposure, and a rail operating process your team can manage with greater confidence.

Self-Assessment

How Is Your Rail Service Performing?

Take the Rail Service Scorecard and get a quick read on your demurrage exposure, service reliability, communication gaps, and rail user experience.

Take the Scorecard
Services

Reduce Costs.
Improve Service.
Operate More Safely.

Our process is consistent; the findings are specific to your operation. Move By Rail uses a structured framework to diagnose rail performance, establish operating controls, improve accountability, and measure progress without reinventing the engagement for every client.

  • Process Improvements
  • Transload Execution
  • Drone Inspection Support
  • Railcar Cost Optimization
  • Risk Management
  • Service Implementation
  • Rail Operations Safety Training
  • Track Maintenance & Inspection
Explore all services
Rail services
Client Product

Rail Asset Performance Hub

A dedicated client dashboard for rail-served industrial customers — a shared operating view built into the Move By Rail managed service. Executive-friendly visibility with operator-level detail, so your team, our team, and your railroads are looking at the same picture.

For appropriate 90-Day Recovery engagements, the Hub becomes the shared operating view used to document service failures, monitor open actions, review cost exposure, and measure performance against the baseline.

  • Track service failures
  • Monitor open issues
  • Improve switching & service visibility
  • Review demurrage & charge exposure
  • Organize weekly rail operating reviews
  • Right-size owned & leased railcar fleets
  • Keep rail information in one place
  • Strengthen charge review and dispute documentation
Sample Dashboard · Demo Environment
On-Time Switch %
82%
+4 WoW
Open Service Failures
12
3 escalated
Demurrage Exposure
$18.4k
-9% MoM
Weekly Review
Cars ordered142
Cars placed128
Missed switches6
Fleet Utilization

Illustrative Data Only · MBR Recycling (Demo)

Rail projects
Projects

Complex Rail Problems Require a Defined Operating Strategy

Move By Rail supports rail-served companies when service, cost, infrastructure, or internal operating decisions have become financially significant. We help evaluate rail infrastructure, service options, transload opportunities, operating improvements, and implementation requirements before time or capital is committed.

About Move By Rail
About Us

Over a Century of Combined Railroad Experience

Move By Rail was built by people who have worked inside railroad operations, not around them.

Our team's experience spans three of the nation's largest railroads and includes service as locomotive engineers, conductors, remote-control operators, switchmen, rule trainers, track supervisors, engineering professionals, road and terminal managers, and General Code of Operating Rules experts.

We are also business builders who understand what it takes to solve operational problems, implement practical processes, control costs, and produce measurable results.

As rail costs rise and service expectations become harder to manage, industrial customers need experienced guidance from people who understand how railroad operations actually work.

Additional Rail Capabilities

Ways We Move Your Rail Forward

Safety

Operations begin and end with safety. We build cultures of accountability, not paperwork.

Process Improvement

We identify, analyze and rebuild existing processes to optimize performance, quality, and service.

Transload

No track at origin or destination? We lower costs by leveraging the economics of rail anyway.

Drone Inspection

Inspect critical infrastructure, surface operational risks, and decrease costs from the air.

Property Risks

Support for access issues, cleanup coordination, encampment-related site risk, and rail-adjacent property concerns.

Training

More than compliance. Staff gain the rules and the skills to work safely and confidently.

Cost Control

Facing rising rail costs, accessorial charges, or unclear fees? Better planning can bring structure, visibility, and control to your rail spend.

Implementation

Adding rail service should not feel like a mystery. We help companies evaluate rail safely, sustainably, and economically.

Who We Help

Who We Help

Move By Rail works primarily with rail-served manufacturers, receivers, recyclers, transload operators, developers, and multi-site industrial companies whose rail volume, service exposure, demurrage cost, or operating complexity justifies dedicated professional attention.

Our strongest fit is an organization experiencing recurring rail problems without dedicated senior rail-management expertise inside the company.

Industrial rail-served facility team
Our Belief

Rail Should Be Easier To Use

Move By Rail is built around one belief: the rail user experience matters.

Rail has the potential to be one of the most efficient and valuable transportation options available. But for many shippers, the process has become too difficult to manage. We want to change that.

We exist to help remove the headaches, communication gaps, demurrage issues, process failures, and operational barriers that make rail harder than it should be. Our goal is to have more companies choose rail with confidence, not frustration.

From The Switch

When Everyone Touches Rail but Nobody Owns It

The railroad manages its network. The plant manages production. But ordering, placement, unloading, releases, demurrage, and escalation often cross several departments without one clear owner. See how industrial shippers lose control of the rail cycle—and what it takes to regain it.

A Practical First Step

Start With a Rail Performance Review

Tell us where rail service, cost, visibility, or accountability is breaking down. We will help determine whether the issue calls for a focused service, the 90-Day Rail Performance Recovery Program, or another practical path forward.