A structured operating engagement for rail-served manufacturers and receivers dealing with recurring service failures, demurrage exposure, poor car flow, limited visibility, or unclear ownership of the rail cycle.
Over 90 days, Move By Rail establishes a clear baseline of your rail service and cost performance, identifies the highest-impact operating gaps, implements practical controls, and creates a repeatable process for managing car flow, railroad communication, demurrage exposure, and service accountability.
Identify what is breaking down. Correct what is driving the cost. Regain control in 90 days.
The most expensive rail problems rarely come from one isolated failure. Missed switches, delayed placements, poor visibility, inconsistent ordering, late releases, unclear responsibilities, weak documentation, and fragmented railroad communication often reinforce one another.
The result is a rail operation that consumes management time, creates avoidable cost, and remains difficult to explain to senior leadership.
The 90-Day Rail Performance Recovery Program is designed to replace that reactive cycle with a defined operating process.
Demurrage appears repeatedly.
Rail service is inconsistent or difficult to predict.
Service failures are tracked in emails rather than one shared view.
Car orders do not consistently match production or unloading capacity.
Multiple departments touch rail, but nobody owns the complete cycle.
Railroad communication becomes active only after a serious problem.
Releases, placements, or delayed cars are not consistently documented.
Senior leadership lacks a reliable view of rail performance and exposure.
The same problems return after temporary improvement.
We establish how the rail cycle currently works, where it breaks down, and which failures create the most financial or operational exposure.
We convert the findings into practical operating responsibilities, review routines, service documentation, and escalation controls.
We measure the new process against the baseline, refine the controls, and give management a documented path forward.
Success begins with a reliable baseline. The exact measures depend on the operation and available data, but the program may establish and track the following.
Move By Rail does not guarantee a railroad's performance or a specific percentage reduction in cost. We establish the baseline, identify failure points, implement agreed operating controls, document accountability, and lead the corrective work within the defined engagement.
The program is designed for rail-served manufacturers, receivers, recyclers, transload operators, warehouses, and multi-site industrial companies with recurring rail volume and financially or operationally significant service, demurrage, car-flow, visibility, or accountability problems.
The program may not be the correct starting point for every rail user.
Program scope is confirmed during the Rail Performance Review based on the number of facilities, serving railroads, available data, operating complexity, and required travel.
The program works best when Move By Rail has access to the people and information required to understand the complete rail cycle.
One designated internal point of contact.
Access to available service, car-flow, placement, release, and demurrage information.
Participation from relevant logistics, plant, shipping, accounting, or operations personnel.
Timely review of findings and proposed controls.
Access to the facility when an onsite review is included.
Management support for agreed operating changes.
For appropriate engagements, the Rail Asset Performance Hub supports the recovery process by organizing service failures, open actions, operating reviews, demurrage exposure, and performance measures in one shared view.
The Hub does not replace the operating work. It makes the operating work visible and accountable.
No. Railroad performance is influenced by factors outside any consultant's control. Move By Rail establishes the baseline, documents failures, strengthens communication and escalation, implements internal controls, and leads the corrective work within the agreed scope.
No. Demurrage is often one symptom of a larger operating problem involving ordering, placement, unloading, releases, visibility, communication, or accountability.
No. The program begins with the information available. Data limitations are documented, and the operating process is designed around practical information the organization can maintain.
No. Move By Rail works alongside the client's team, clarifies ownership, strengthens the operating process, and helps responsible personnel manage rail more consistently.
The client receives a closeout review and recommended path forward. The company may manage the established process internally or continue with an appropriate Move By Rail ongoing-management engagement.
Start with the Rail Service Scorecard or request a Rail Performance Review. Move By Rail will determine whether the issue is a fit for the 90-Day Program, a focused service, or another practical approach.
Related Reading
A detailed look at how ordering, service, placements, unloading, releases, demurrage review, and escalation become disconnected—and how a defined operating process restores accountability.
Read the ArticleTell us what is happening with service, demurrage, car flow, visibility, railroad communication, or internal ownership. We will help determine whether the 90-Day Rail Performance Recovery Program is the right starting point.